About Us

MISSION STATEMENT

"A BETTER WAY TO BUY A CAR"

VISION STATEMENT

Our vision is to improve your experience with Bertera Chrysler, Dodge, Jeep, Ram & SRT in West Springfield by updating our dealership processes into becoming the most comfortable and pleasurable purchasing and ownership experience in the industry. We are keeping up with the times! We have a full Internet Department for those of you that would rather shop online instead of 'kicking tires'. We have been providing outstanding, professional sales and service for over 20 years and have no plans on slowing down! At Bertera in West Springfield, we continually improve our customer relations by creating an environment that causes our customers to want to return to us and recommend us to their friends and family as we strive to become the dealership that you want to do business with.

ABOUT BERTERA CJDR OF WEST SPRINGFIELD

We know that purchasing a new or pre-owned vehicle in the Northampton, Enfield and Westfield area is a big step and a big decision for most people. We strive not to lose sight of the fact that although we may sell hundreds of vehicles every month, you, our customer may only purchase a vehicle every few years.

We will work with you not as salespeople, but as professional consultants that will work with you from your initial contact with us, all the way through the buying process. Our relationship with you does not end after the sale; that is only the beginning. Our award winning consultants are proud of the fact that we do not pressure or push our customers to make a rash decision on your purchase.

Bertera CJDR of West Springfield will work for you to find the vehicle that you need, at a price you can afford. We sell new and used cars, trucks and SUV's that meet most budgets and lifestyles.

Our business department will go over financing or leasing options with you to ensure that you receive the best terms available.

We have a 5 star service department that will work with you throughout the life of the vehicle to save you money and keep your vehicle safe and sound.

If you like to do repair and upgrade projects yourself, our parts department will assist you in finding the right OEM parts or accessories to personalize your vehicle and help you to make your ride reflect who you are.

We understand that your time is valuable and having researched your vehicle online you don't want to play games. That's why we do everything possible to make your visit to Bertera CJDR of West Springfield informative, productive and enjoyable. No matter how you shop, whether it is online or 'on the lot', it's important for us to treat you like a guest and to exceed your expectations.

We'd like to thank you for considering Bertera CJDR of West Springfield for your next vehicle purchase or service. We will go the extra mile to earn the business of people who find us on the Web. Give us a try and see how well we perform! To obtain additional information please Contact Us if you have questions.