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Carlos Torres at Bertera provided excellent, friendly, and accommodating service. He made the lease process very easy and transparent. I’m so in love with my new Jeep Wrangler, and can’t thank the guys at Bertera in West Springfield enough!
Ben was easy going and great to work with. If I left a review 2 years ago for Bertera it would have been a 0 for their service department. Jury is still out on that department for now. But I love my new Jeep and would highly recommend Ben.
I had an easy and enjoyable time shopping for my new car. Bertera had the best selection of Jeeps in the area and Evan showed me other possibilities at other area dealers to make sure I was completely satisfied with my selection. In the end my salesperson Lee got me into the exact vehicle I wanted at a fair price.
August 20, 2020: Recently l had major work done on my car at Bertera Chrysler Jeep on Riverdale Street. The service department was very kind and professional in diagnosing my needs and then providing them at a reasonable cost. Hats off to Allie and the service advisor team, and Bob who is a highly skilled automotive technician. I strongly recommend this dealership’s service department to anyone! Marguerite Parsons
Imagine rating 5 stars on a 9 grand service bill?!? But it’s true!!! Was driving in Mass from out of state when my classic Wrangler threw a rod!! Towed to Bertera and they were fantastic from the get-go! Allie and James were great with communication as we went through an engine swap with a new crate motor! They kept me informed and worked to keep my cost down as much as they could! A great service team at Bertera from the manager to the advisers to the the techs! Thank you Bertera!!!
One of my best purchase experiences. Hilary at Bertera and the staff provided a AAA experience with zero hassle. Very professional, no issues, great pricing. Recommend you check them out.
The Bertera vision is to improve your experience with Bertera CJDR of West Springfield by updating our dealership processes into becoming the most comfortable and convenient purchasing and ownership experience in the industry. Located on Bertera Chrysler Jeep Dodge Ram FIAT West Springfield is located in Western Massachusetts on Riverdale St in West Springfield MA, we are easy to get to from anywhere in Chicopee, Enfield, Northampton, and Westfield areas. Even coming from the Hartford area is worth the 22-minute trip. With the areas most extensive Jeep and Ram inventory, you will be sure to find the Grand Cherokee, Ram 1500, Compass, and Renegade and many more models you are looking for. With Ram 1500 pickup trucks up to $14,000 off and a Ram 1500 lease for 149 per month, you will save buying or leasing your next truck or Suv at the Ram Center. Wrangler Unlimited leases start at $269 per month and Grand Cherokee leases start at $219 per month or up to $10,000 off will have you saving lots of money shopping at Bertera. The lowest prices are at Bertera. We have an extensive inventory of used cars for sale in West Springfield. We are keeping up with the times as well! Our state of the art showroom and waiting area will have you waiting in comfort in our beautiful and sophisticated showroom and customer lounge. Our new showroom boasts a 16-foot television with a customer lounge with leather chairs, 88-inch television and snacks and coffee served daily. Drive right into the Service Department. Never get wet again. Do you want to Research Jeep Wrangler Unlimited lowest prices from home? We have a full Internet Department for those of you that would rather shop online to assist you with any questions. We have been providing outstanding, professional sales and service for over 20 years and have no plans on slowing down!
At Bertera CJDR of West Springfield, we continually improve our customer relations by creating an environment that causes our customers to want to return to us and recommend us to their friends and family as we strive to become the dealership that you want to do business with.