The service staff and the sales staff are all very helpful and welcoming. They answered any and all questions I had with patience and knowledge. I also love both cars I have gotten from here and would recommend them to anyone looking to buy a new car.
My experience with Bertera CJD in West Springfield was anything but negative. Matter of fact it was the most laid back and stress free car buying experience I've ever had! Every single person was very personable and willing to help with anything I needed! The sales Consultant, Mark McCormack, went beyond lengths to get me the car I both wanted and that was within my price range. Him and the rest of the Bertera team were assisting me from the time I walked up to the door to when I drove off the lot with a new car. I'll be recommending anyone who wants a new vehicle to this dealership
Between my wife and I we’ve purchased or leased 5 vehicles from Bertera. I couldn’t be happier with the overall experience working with the Bertera sales team. Most recently we worked with Igor, who was extremely friendly and very knowledgeable. Their team works well together and makes the sales process (including financing) quick and painless.
We had an awesome experience purchasing our vehicle with Mark McCormick and the sales team at Bertera Chrysler of West Springfield. No high pressure on the sale, everything was as promised. Very professional delivery of vehicle. With our vehicle purchase a build to order, we were pleased with the on time updates on the progress of the build. Would recommend this team for whoever is looking to make their next vehicle purchase!
I had one of the most beautiful experience of my life At Bertera west Springfield Jonathan and Susie are more than professional. The positive vibes surrounding this place make you feel amazing and they help you take a perfect decision. God bless you