Customer Testimonials

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DealerRater Apr 18, 2019
 

Wisdom salters was great job getting into my new 2012 Jeep Wrangler sport. Susie was great too she helped us get the loan and got more for my trade in

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Google Apr 16, 2019
 

Great experience! The salesman, Mark, was very knowledgeable

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Google Apr 15, 2019
 

It's still a car dealership, but for the most part Mark McCormack was level and acted like a real human being. Sold me a car my mechanic supported me buying.

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Google Apr 15, 2019
 

best experience I have ever had car buying. My sales rep Nick Roman was wonderful to deal with. Nick is a friendly professional person who makes sure all of your concerns are dealt with. I highly recommend Bertera as a dealer to check out.

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Google Apr 13, 2019
 

I had a wonderful experience leasing my 2019 Jeep Grand Cherokee from Bertera Chrystler Jeep Dodge Ram in West Springfield, MA. I usually do not go car shopping without my husband, but I had time and wanted to get an idea of how much the lease would be. From the moment I walked in, I was never treated any differently as a woman. Kory, Chris, and Lee are nothing short of professional and understanding. Even though there was a hick-up (on my other cars lease documents), it was handled patiently. I will not hesitate returning back for anything I need. And lastly my husband and I absolutely LOVE the Jeep Grand Cherokee - Altitude trim!

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Google Apr 13, 2019
 

My buena asistencia parte de carlos Torres gracias por la ayuda y attention

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Google Apr 9, 2019
 

As a customer shopping around I was interested in ordering the new 2002 Gladiator sport s and the service representative Lee was very helpful and accommodate my needs to possibly obtain one when they're ready to be ordered

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Google Apr 9, 2019
 

I'm not 100% satisfied because they kept leading me on about approving me and at the end of the day they couldn't after two weeks I've waited but besides that is there a decent place to go to

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Google Apr 6, 2019
 

Everyone was great during my time at Betera. Carlos my salesman was the best! I never felt pressured during the experience. Carlos as well as Suzy (not sure if that's spelt right) helped me all the way, Carlos even gave me his personal cell phone number to keep in contact. Would reccomend anyone looking for a new car, truck or suv to go here, and ask for Carlos! Thanks again for my 2019 Ram!

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Google Apr 6, 2019
 

I had a great experience. Carlos Torres answered all my questions and give me very good options. He was very professional, knowledgeable, kind, and very patient with me to ensure that I was completely satisfied. I am very pleased with Carlos and with the process. Easy financing and super helpful staff! Best experience ever. Thank you, Carlos Torres!

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