Zach was so helpful to us. Took the time to try different options just to get us into the vehicle we wanted!! Best customer service ever and the new bertera dodge building is stunning! Thanks guys!
I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Zachary took the time to give me all of my options and was never pushy. I ended up getting a brand new car that I LOVE. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Bertera Chrysler Jeep West Springfield!
We called Bertera's and spoke to Steve to confirm availabilty of a vehicle we were interested in. Steve walked right out to greet us the minute we arrived! He was very knowledgeable and professional but we were most impressed with how well he delivered on all of our requests! He went above and beyond to accommodate us! We were also impressed with the excellent team work here, many people working together to pull together this deal as efficiently as possible! Clearly, the management is excellent! Thank you to all of you at Berteras, definitely the best vehicle buying experience yet! We will highly recommend you to anyone looking for a vehicle to purchase. Tim and Heather
Buying a car can be such a long process. Zach and his team did a great job getting my family and I into the vechile I wanted!! Thanks again for all your help!
Carl was great to deal with , responsed quickly to my questions and went out of his way to make me happy. Even got the car inspected for me so I didn't have to!
My experience at Bertera was beyond my expectations, as a first time car owner from a dealership I didn't know what to expect, I was greeted by sales associate Stephen Saluti he was extremely helpful, polite and knowledgeable made the process as smooth as possible and fun like every car purchase should feel 🙂 I drove off the lot with exactly what I was looking for a brand new 2017 Jeep renegade perfect for the new england weather I couldn't be any more happier, I strongly encourage any one looking for a new vehicle to come on down and check out Stephen Saluti in Bertera you won't be disappointed I'm 100% satisfied 🙂
A good place to buy a ?, Carl was efficient and knowledgeable. Everyone I met was friendly and able to answer my questions. A great experience ?
I had a great experience there, Steve was very helpful, even though I didn't get the vehicle I wanted he still got me a vehicle I liked
Sales associate and finance manager we're very helpful respectful and worked diligently to meet my goals.