Hi I recently bought a 2017 Jeep Renegade in February, I'm very happy with the purchase, but this week I heard a squealing sound in the back of the vehicle, I was worried about it and brought it to the dealership. One of the salesman recognized me and even remember my first and last name and I told him what the problem was. He immediately told me to bring it to the service garage to have them look at it, which he kinda new what the problem was. I was very happy with the service from the salesman. And the service department they had me in and out with a half hour. I am so glad I got this vehicle at this dealership and was still amazed that they remembered my first and last name. Great customer service at this dealership.
Great place great experience great staff. I was met by the service manager Todd Dibiasi who in my opinion is top notch when it comes to service. The job was done quickly with no issues. Highly recommend stopping to see them first before you stop anywhere else Thank you Mr.Dibiasi and staff much appreciated
Kind, courteous, knowledgeable and quick to get me in a new Jeep that fit my budget.
A big thank you to Mark and everyone else at Bertera Chrysler Jeep. Had a great experience all the way though the whole process. I knew what I wanted going in and everyone from Mark, to financial, made every effort to get it for me. And they did! Thanks again, I will be back!
We bought honda accord 2016 sport from bertera Chrysler jeep in West sprigfield recently and we love this car and was good dealt.our sales person was Andre was very good guy and customer sevice also manager was nice.I will recommend this dealer to every one we r very happy..thanks Andre Charles
Very friendly and helpful staff. My husband and I have now leased three vehicles through Bertera and couldn’t be happier. We have had the pleasure of working with Darryl with all three vehicles and won’t work with anyone else. We cannot thank him enough.
My sales person Megan was extremely helpful, knowledgeable, pleasant. Went out of her way to get me the price on my vehicle I could afford. I would recommend this sales person highly !! As well as the entire Bertera experience.
It was an amazing experience
Overall great experience. I worked directly with Mark within the sales department but everyone at the dealership was very welcoming and helpful. Mark was very knowledgeable of the product he was selling (2018 Wrangler) and a very easy person to work with. I showed up close to closing time but no one made me feel rushed and they were even willing to pull a car out of the showroom for me. I would highly recommend this dealership and would also recommend asking for Mark.